1. Availability of the Website

We reserve the right to modify, suspend, or withdraw the website or any part of it at any time without notice. We will not be liable if the website is unavailable for any reason or for any period. We may also restrict access to certain areas of the website from time to time.

2. Our Services

Molisha is an online retailer of pure, natural ghee and wellness products. We allow customers to browse and purchase products through our website. Upon receiving your order, we will ship the product to your specified address and collect payment for the goods and services provided.

3. Third-Party Websites & Content

Our website may include links or sharing buttons for third-party platforms such as Facebook, Instagram, and similar social media websites. These are provided for sharing purposes only. We take no responsibility for the content, practices, or policies of any third-party websites and disclaim all liability arising from their use.

We are also not responsible for any content or comments posted by users on third-party platforms or on any official Molisha page on a social network, whether in a personal or any other capacity. References to our website throughout these terms mean our official online store.

4. SMS & Communication Consent

By placing an order or registering on our website, you consent to receiving transactional and service-related communications from Molisha via SMS, WhatsApp, or phone calls. These communications are related to your orders, deliveries, and account updates.

5. Product Descriptions & Images

All product images on our website are for illustrative purposes only. While we take every care to represent our products accurately, colours and appearance may vary slightly depending on your device's display settings. Sizes, weights, and measurements are approximate, though we make every effort to ensure accuracy.

6. Pricing

We take every care to ensure that all prices displayed on our website are correct. However, errors may occasionally occur. If we identify a pricing error on an item you have ordered, we will contact you as soon as possible. If we are unable to reach you, we may treat the order as cancelled and issue a full refund if payment has been made.

Prices may change from time to time without prior notice, but any such changes will not affect orders that have already been dispatched. All prices include applicable GST as per prevailing rates. Prices listed on our website apply only to purchases made through this website.

7. Payment

On receipt of your order, we carry out a standard payment pre-authorisation check to confirm that sufficient funds are available. Orders will not be processed or dispatched until this check is successfully completed. Your card or payment account will be charged once the order has been confirmed and accepted.

For queries about accepted payment methods, please refer to our FAQs.

8. Delivery

Available delivery options and estimated timelines will be shown during checkout and confirmed in your order summary email. While we make every effort to deliver within the stated timeframe, delays may occasionally occur due to unforeseen circumstances. In such cases, we will notify you by email or SMS.

We regret that we are unable to offer compensation for inconvenience caused by delivery delays beyond our reasonable control.

9. Returns & Refunds

If you are not satisfied with your purchase, you may be eligible to return it to us. Please refer to our Return & Refund Policy for full details on eligibility, timelines, and the returns process.

10. Intellectual Property

All intellectual property rights relating to our website, branding, products, and content — including but not limited to the Molisha name, logo, and product imagery — are owned exclusively by Standard Consumer Products. You may not reproduce, distribute, or use any of this content without our prior written consent.

11. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts at Faridabad, Haryana, India.

12. Indemnification

You agree to indemnify, defend, and hold harmless Molisha, Standard Consumer Products, and its officers, employees, agents, and affiliates from and against any third-party claims, liabilities, damages, or costs arising from:

• Your use of this website
• Your breach of these Terms of Service
• Any infringement of intellectual property or other rights by you

13. Termination

We reserve the right, at our sole discretion and without prior notice, to suspend or terminate your access to the website if we determine that you have violated these Terms of Service or any other applicable policies. Termination of access does not relieve you of any outstanding payment obligations for orders already placed.

Contact Us

If you have any questions, comments, or requests regarding these Terms of Service, please get in touch with us:

Email: molishalife@gmail.com
Phone: +91 8860396128